Menlo Park, CA
Location: Queens, NY 11434
Pay: $21/hr + incentives
Schedule: 10/4 (10 hours a day, 4 days a week) 9:30am to 7:30pm
Type: Direct Hire role
- - Flexibility with your schedule. This role is for a four day work week with 10-hour shifts. This can include possible overtime, evenings, weekends and occasional holidays.
- - Valid driver's license with at least 1 year of driving experience and less than 4 violations within the past 3 years.
- - Must be at least 21 years of age.
About the Role:
Our Customer Service Experts are the heart of Enjoy. As an Expert, you’ll deliver personalized experiences and solutions. We are looking for people who are passionate about customer service and want to grow with us. This is an opportunity to help invent what mobile retail is all about. Duties also include:
Duties & Responsibilities:
- - Meet or exceed customer satisfaction and sales objectives while offering personalized solutions in each visit
- - Enrich and improve customers’ lives by offering personalized solutions in every experience
- - Develop deep connections with your fellow teammates in market and HQ
- - Develop, maintain, and communicate strong, up-to-date knowledge of our partner’s products, accessories, pricing plans, and service features
- - Communicate with customers by phone and in-person to establish clear goals and expectations for each experience
- - Identify successes, opportunities, obstacles, and provide feedback on a regular basis
- - Participate in daily team meetings
- - Organize tasks in line with company priorities and complete them efficiently and on time
- - Exposure to dogs or other animals
- - Deliver product to customers at their location (home, business, coffee shop, etc)
- - Drive company vehicle in a safe and responsible manner while working and traveling in inclement weather
Submit resumes to firstname.lastname@example.org